MyToronto Pay is no longer in service as of June 2, 2025 at 11:59 p.m. Please choose a payment option listed in the Ways to Pay, or sign-in to access your account and follow the steps to enrol in pre-authorized payments.
Note: Some water meter transmitter units (MTUs) are not sending customers’ water consumption information to the City as intended. Until this is resolved, the City is sending estimated bills to affected customers. Estimated water meter readings are based on a customer’s historical usage data. Customers will be notified on their utility bill if their water meter reading is an estimate. No action is required from customers at this time. If you have questions, please call 311.
